Stopping payment and subscription cancellation

By performing this action, you remove the link between a subscription pack and a license. After subscription is cancelled (for individuals) or payments are stopped (for companies), there is no option to renew the license either manually or automatically. The license has to be linked to a subscription pack to be eligible for renewal.

If a license is removed from a subscription pack, it can be added back to the subscription pack by using the "Resume payments" option for individuals, or by using the "Move license to subscription pack" option for organizations.

 

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