Renewal reminders are sent to the following contacts:
- the email address specified for credit card / PayPal payment (if auto-renewal for the subscription pack is active)
- all organization administrators of JetBrains Account
- all primary billing contacts of JetBrains Account
- all primary licensee contacts of JetBrains Account
- the latest licensee contact of license(s) to be renewed
Plus, a contact in this list above should be enabled in JetBrains Account.
If your organization has multiple projects/groups which manage licenses and payment independently, we recommend that you use different subscription packs for each project/group.
Please contact JetBrains Sales Support if you need help configuring subscription packs and notifications.