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  1. Licensing and Purchasing FAQ
  2. Product-specific FAQ
  3. In Focus: Space On-Premises

Can I get a refund?

As a general rule, refunds for Space On-Premises are not provided. There could be some exceptional situations in which we would be able to issue a partial refund, but these would be decided on a case-by-case basis.

Feel free to contact us at sales@jetbrains.com if you have any questions about this policy or would like to request an exceptional situation review.

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Articles in this section

  • Space On-Premises Billing Model
  • What are the subscription options for Space On-Premises?
  • How long can I use the free Beta license for Space On-Premises?
  • How do we transition from the Beta to the general availability version of Space On-Premises?
  • Which Space On-Premises subscription plan should I choose for my organization?
  • What is the difference between Space Cloud and Space On-Premises?
  • Can I purchase individual Space On-Premises modules (e.g. only Git hosting)?
  • Do I need a credit card or other payment method on file to sign up for the Space On-Premises Free plan?
  • How can I upgrade or downgrade Space On-Premises?
  • How do I add more members to my current Space On-Premises plan?
See more

Related articles

  • How can I get a refund?
  • Cancel a subscription
  • Can I get a refund if I do not want to continue using the product?
  • Can I get a refund?
  • How do I know what Space On-Premises plan I am currently subscribed to?
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