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  1. Licensing and Purchasing FAQ
  2. Purchasing and receiving licenses
  3. Receiving your licenses

Why do you need my address if you don’t ship products?

Updated 10 January 2026 13:26

We use your billing address to process payments, issue invoices, and apply the correct tax to your order. Without it, we can’t charge your payment method or issue an invoice.

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Table of contents

Articles in this section

  • How do you deliver licenses?
  • Do you ship any physical products?
  • Why do you need my address if you don’t ship products?
  • I completed my online order and received confirmation. When will I get my license?
  • I didn’t receive a license purchased online. Where is my license?
  • My company has placed a purchase order. When will we receive our licenses?
  • I just paid a proforma invoice. When will I get my license?

Related articles

  • I completed my online order and received confirmation. When will I get my license?
  • Do you ship any physical products?
  • I didn’t receive a license purchased online. Where is my license?
  • Can I use my license on multiple machines?
  • Why was my credit card rejected?
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