Knowledge base
Licensing Model Overview
Our Licensing Model and JetBrains Toolbox
License Types and Users
- What is the difference between the commercial and personal licenses?
- Can I use my personal license for commercial development?
- Does a personal license have limited features compared to a commercial license?
- Can a company purchase or reimburse a personal license?
- Can I use my personal license at work and at home?
- Can my company use my personal license?
Discounts and Special Programs
- What is a continuity discount?
- Do you offer free educational licenses for students and teachers?
- Do you offer startup discounts?
- Do you offer special pricing for government institutions?
- Do you offer discounts for switching from a competitor's product?
- Can I receive a discount based on accumulated purchases?
Making a Purchase
License Delivery
- How do you deliver licenses?
- Do you ship any physical products?
- Why do you need my address if you don't ship products?
- I completed my online order and received confirmation. When will I get my license?
- I did not receive a license purchased online. Where is my license?
- My company has placed a purchase order. When will we receive our licenses?
Managing Licenses and Products Information
- What happened to dotTrace, dotCover, and dotMemory?
- Can I buy ReSharper or ReSharper C++?
- What licensing terms apply to TeamCity, YouTrack, and Upsource?
- What products are available under the All Products license?
- Can several products be used at the same time with the All Products license?
- Do I need to have Internet access to use JetBrains products?
Upgrades and Renewals
- How do I update the credit card information for automatic renewals of my personal subscription?
- Credit Card Change
- Where do I download the latest (or previous) versions of JetBrains products?
- Can I renew my upgrade subscription on a perpetual license?
- Will previous versions and releases be supported under the new Subscription-based model?
- What if my credit card expires when I have subscription?
Resellers
- What is a reseller?
- How do I find a local reseller?
- How do I become a JetBrains reseller?
- What kind of margin do you offer?
- I have received a quote from JetBrains, can I get the same pricing from a reseller?
- How does a customer get their license certificate when purchasing from a reseller?
Product-specific FAQ
In Focus: ReSharper
In Focus: YouTrack InCloud
- 1. Do I need a JetBrains Account to use YouTrack InCloud?
- 2. I'm using a YouTrack InCloud trial subscription. How do I subscribe to a commercial plan?
- 3. How can I pay for YouTrack InCloud?
- 4. If I choose a monthly subscription, do I have to place an order every month?
- 5. I have a monthly subscription. Can I switch to yearly subscription?
- 6. How can we upgrade to include more users?
In Focus: TeamCity
- When moving from a TeamCity Professional Server license to an Enterprise Server license, do we need to upgrade the software?
- Can we purchase Build Configurations without purchasing Build Agent licenses?
- Can we upgrade to higher number of Build Agents on an expired Enterprise Server license?
- Is it possible to upgrade Build Agent licenses to an Enterprise Server license?
JetBrains Account Help
What is JetBrains Account?
Getting Started
Purchasing and Upgrading
Delivery of license after purchase
Product registration
Billing
Using JetBrains Accounts in Organizations
JetBrains Account FAQ
- Why use the JetBrains Account?
- What is the difference between a team profile and an organization profile?
- Do I need an Internet connection to activate JetBrains software with my JetBrains Account?
- Do I need an Internet connection to use JetBrains software activated with my JetBrains Account?
- Can I use the same JetBrains Account for both personal and company licenses?