Knowledge base
Licensing Model Overview
Our Licensing Model and JetBrains Toolbox
License Types and Users
- What is the difference between the commercial and personal licenses?
- Can I use my personal license for commercial development?
- Does a personal license have limited features compared to a commercial license?
- Can a company purchase or reimburse a personal license?
- Can I use my personal license at work and at home?
- Can my company use my personal license?
Discounts and Special Programs
Making a Purchase
License Delivery
- How do you deliver licenses?
- Do you ship any physical products?
- Why do you need my address if you don't ship products?
- I completed my online order and received confirmation. When will I get my license?
- I did not receive a license purchased online. Where is my license?
- My company has placed a purchase order. When will we receive our licenses?
Managing Licenses and Products Information
- How do I turn my evaluation into a paid license?
- How to Install and Activate ReSharper?
- How do I Obtain and Install my fallback perpetual license?
- What happened to dotTrace, dotCover, and dotMemory?
- Can I buy just ReSharper or ReSharper C++?
- What licensing terms apply to TeamCity, YouTrack, and Upsource?
Upgrades and Renewals
- How do I update the credit card information for automatic renewals of my personal subscription?
- Credit Card Change
- Where do I download the latest (or previous) versions of JetBrains products?
- Can I renew my upgrade subscription on a perpetual license?
- Will previous versions and releases be supported under the new Subscription-based model?
- What if my credit card expires when I have subscription?
Resellers
- What is a reseller?
- How do I find a local reseller?
- How do I become a JetBrains reseller?
- What kind of margin do you offer?
- I have received a quote from JetBrains, can I get the same pricing from a reseller?
- How does a customer get their license certificate when purchasing from a reseller?
Administrator quick-reference guide
Assign a license
Revoke a license and reassign it to another user
Add or remove administrators
Cancel a subscription
Enable or disable auto renewals
Update the credit card used for auto renewals
Subscription Packs
Product-specific FAQ
In Focus: Code With Me
In Focus: Space
- What are the subscription options for Space?
- What Space subscription plan should I choose for my organization?
- How do we transfer from the EAP/Beta to Space 2020 with the release?
- How do I upgrade to a paid plan?
- If I run out of resources (CI credits, storage, data transfer), how do I get more?
- Space Billing Model
In Focus: YouTrack InCloud
- I have a small team but many reporters (e.g. customer inquiries, bug reports, etc.) — do I really need a user account for each reporter?
- Do I need a JetBrains Account to use YouTrack InCloud?
- What was changed on May 14, 2020?
- I'm using a YouTrack InCloud trial subscription. How do I subscribe to a commercial plan?
- How can I pay for YouTrack InCloud?
- If I choose a monthly subscription, do I have to place an order every month?
In Focus: YouTrack Standalone
- What’s included in the license?
- If I need several YouTrack installations, may I use the same license for all of them?
- What’s changing on August 1, 2020?
- I have an expired Standalone subscription. Can I renew it now for the discounted price?
- How can I add more users to my subscription?
- How can I renew my subscription and get updates and support again?
In Focus: ReSharper
In Focus: TeamCity
- When moving from a TeamCity Professional Server license to an Enterprise Server license, do we need to upgrade the software?
- Can we purchase Build Configurations without purchasing Build Agent licenses?
- Can we upgrade to higher number of Build Agents on an expired Enterprise Server license?
- Is it possible to upgrade Build Agent licenses to an Enterprise Server license?
JetBrains Account Help
What is JetBrains Account?
Getting Started
Purchasing and Upgrading
Delivery of license after purchase
Product registration
Billing
2FA (Two Factor Authentication)
- Enable two-factor authentication
- How can I turn off 2FA?
- Login to your JetBrains Account after setting up 2FA
- My regular password or one-time password doesn't work in my IDE
- What happens if I lose my phone with my authenticator application?
- I don’t have access to my recovery codes or authenticator application, what now?
Using JetBrains Accounts in Organizations
JetBrains Account FAQ
- Why use the JetBrains Account?
- What is the difference between a team profile and an organization profile?
- Do I need an Internet connection to activate JetBrains software with my JetBrains Account?
- Do I need an Internet connection to use JetBrains software activated with my JetBrains Account?
- Can I use the same JetBrains Account for both personal and company licenses?