Licensing Model Overview
Our Licensing Model and JetBrains Toolbox
- What is our licensing model?
- What is JetBrains Toolbox?
- What products are affected?
- Subscription-based licensing model vs. perpetual licensing model
- What is perpetual fallback license?
- What are the benefits of JetBrains Toolbox subscriptions?
License Types and Users
- What is the difference between commercial and personal licenses?
- Can I use my personal license for commercial development?
- Is a personal license limited in features compared to a commercial license?
- Can a company purchase a personal license?
- Can a company reimburse my personal license purchase?
- Can I use my personal license at work and at home?
Discounts and Special Programs
- Do you offer free licenses for students and teachers?
- Do you offer start-up discounts?
- Do you offer special pricing for government institutions?
- Do you offer discounts for switching from a competitor's product?
- Can I receive a discount based on accumulated purchases?
- How can I claim my complimentary subscription or license?
Making a Purchase
- What is my customer ID and where do I find it?
- What payment cards do you accept?
- Can I pay via PayPal?
- Can I pay by bank/wire transfer?
- Do you accept cheques?
- Do you accept purchase orders?
Taxes
License Delivery
- How do you deliver licenses?
- Do you ship any physical products?
- Why do you need my address if you don't ship products?
- I completed my online order and received confirmation. When will I get my license?
- I did not receive a license purchased online. Where is my license?
- My company has placed a purchase order. When will we receive our licenses?
Managing Licenses and Products Information
- What happened to dotTrace, dotCover and dotMemory?
- Can I buy ReSharper or ReSharper C++?
- What licensing terms apply to TeamCity, YouTrack and Upsource?
- What products are available under the All Products license?
- Can several products be used at the same time with the All Products license?
- Do I need to have Internet access to use JetBrains products?
Upgrades and Renewals
- Credit Card Change
- Where do I download the latest (or previous) versions of your products?
- Can I renew my upgrade subscription on a perpetual license?
- Will previous versions and releases be supported under the new Subscription-based model?
- What if my credit card expires when I have subscription?
- Can I co-term my subscriptions so that I only have one renewal date?
Resellers
- Who is a reseller?
- How do I find a local reseller?
- How do I become a JetBrains reseller?
- What kind of margin do you offer?
- I have received a quote from JetBrains, can I get the same pricing from a reseller?
- How does a customer get his/her license certificate when purchasing from a reseller?
Product-specific FAQ
In Focus: ReSharper 9
- 1. What's changed with version 9?
- 2. What is ReSharper Ultimate?
- 3. What if I need ReSharper to support both .NET languages and C++?
- 4. How do I upgrade to ReSharper 9?
- 5. Can I upgrade my existing ReSharper Full/C#/VB.NET Edition license to ReSharper Ultimate?
- 6. Can I upgrade my existing dotTrace/dotCover/dotMemory license to ReSharper Ultimate?
In Focus: YouTrack InCloud
- 1. Do I need a JetBrains Account to use YouTrack InCloud?
- 2. I'm using a YouTrack InCloud trial subscription. How do I subscribe to a commercial plan?
- 3. How can I pay for YouTrack InCloud?
- 4. If I choose monthly subscription, do I have to place an order every month?
- 5. I'm experiencing problems paying for my subscription. What should I do?
- 6. How can I change my credit card details?
JetBrains Account Help
What is JetBrains Account?
Getting Started
Purchasing and Upgrading
Delivery of license after purchase
Product registration
Billing
Using JetBrains Accounts in Organizations
- Introduction
- Video walk-through tutorials
- Distributing licenses
- Returning a license
- Revoking licenses from users
- Creating a team
JetBrains Account FAQ
- Why use JetBrains Account?
- What is the difference between a team profile and and an organization profile?
- Do I need an Internet connection to activate JetBrains software with my JetBrains Account?
- Do I need an Internet connection to use JetBrains software activated with my JetBrains Account?
- Can I use the same JetBrains Account for both personal and company licenses?