Knowledge base
Licensing Model Overview
Our Licensing Model and JetBrains Toolbox
License Types and Users
- What is the difference between commercial and personal licenses?
- Can I use my personal license for commercial development?
- Is a personal license limited in features compared to a commercial license?
- Can a company purchase a personal license?
- Can a company reimburse my personal license purchase?
- Can I use my personal license at work and at home?
Discounts and Special Programs
- What is a continuity discount?
- Do you offer free educational licenses for students and teachers?
- Do you offer startup discounts?
- Do you offer special pricing for government institutions?
- Do you offer discounts for switching from a competitor's product?
- Can I receive a discount based on accumulated purchases?
Making a Purchase
License Delivery
- How do you deliver licenses?
- Do you ship any physical products?
- Why do you need my address if you don't ship products?
- I completed my online order and received confirmation. When will I get my license?
- I did not receive a license purchased online. Where is my license?
- My company has placed a purchase order. When will we receive our licenses?
Managing Licenses and Products Information
- What happened to dotTrace, dotCover and dotMemory?
- Can I buy ReSharper or ReSharper C++?
- What licensing terms apply to TeamCity, YouTrack and Upsource?
- What products are available under the All Products license?
- Can several products be used at the same time with the All Products license?
- Do I need to have Internet access to use JetBrains products?
Upgrades and Renewals
- Credit Card Change
- Where do I download the latest (or previous) versions of your products?
- Can I renew my upgrade subscription on a perpetual license?
- Will previous versions and releases be supported under the new Subscription-based model?
- What if my credit card expires when I have subscription?
- Can I co-term my subscriptions so that I only have one renewal date?
Resellers
- Who is a reseller?
- How do I find a local reseller?
- How do I become a JetBrains reseller?
- What kind of margin do you offer?
- I have received a quote from JetBrains, can I get the same pricing from a reseller?
- How does a customer get his/her license certificate when purchasing from a reseller?
Product-specific FAQ
In Focus: ReSharper
In Focus: YouTrack InCloud
- 1. Do I need a JetBrains Account to use YouTrack InCloud?
- 2. I'm using a YouTrack InCloud trial subscription. How do I subscribe to a commercial plan?
- 3. How can I pay for YouTrack InCloud?
- 4. If I choose monthly subscription, do I have to place an order every month?
- 5. I have a monthly subscription. Can I switch to yearly subscription?
- 6. How can we upgrade to more users?
JetBrains Account Help
What is JetBrains Account ?
Getting Started
Purchasing and Upgrading
Delivery of license after purchase
Product registration
Billing
Using JetBrains Accounts in Organizations
JetBrains Account FAQ
- Why use JetBrains Account?
- What is the difference between a team profile and and an organization profile?
- Do I need an Internet connection to activate JetBrains software with my JetBrains Account?
- Do I need an Internet connection to use JetBrains software activated with my JetBrains Account?
- Can I use the same JetBrains Account for both personal and company licenses?