Cancel a commercial subscription

These instructions are for organization administrators who manage commercial subscriptions. For instructions on canceling personal subscriptions, please refer to this article.

You can cancel a commercial subscription at any time. If you do so, the subscription will remain active until the next billing period. However, it won't be renewed after expiration and won't be included in renewal reminders for the subscription pack.

If you want to keep receiving payment reminders but don't want to be charged for the subscriptions automatically, try disabling automatic renewal instead.

JetBrains offers up to a 40% continuity discount for uninterrupted subscription payments. Canceling your subscription may affect your eligibility for this discount.

To cancel a subscription

You must have organization or team administrator permissions to complete these steps. 
If you need help getting administrator permissions for your company's profile, please contact our Sales team.
  1. Log in to your JetBrains Account with organization or team administrator permissions.
  2. In the menu on the left, click on the name of your organization or team.
    Enter account.png
  3. In the menu that appears, click Subscription Packs.
    Select subscription packs.png
  4. Locate the relevant subscription pack and click Overview to view all licenses in it.Subscription pack overview.png
  5. Select the subscriptions you do not want to renew, click Pay, and choose Stop payments for "X" licenses.
    Cancel commercial subscriptions.png
  6. In the dialog that pops up, click Confirm.

The canceled subscriptions will be removed from the subscription pack and will not be renewed after expiration.

52 out of 91 found this helpful

Have more questions?

Submit a request