Removing a payment method linked to active subscriptions or services

If you need to remove a payment method that is used to automatically renew your subscriptions or pay for any JetBrains services you’re using, consider replacing it with another one as described in this article. Providing a replacement ensures that all your JetBrains tools and services continue to work as expected.

If you choose to remove the payment method without replacing it, carefully read the information below to learn how this will affect your active subscriptions and services.

Subscriptions to IDEs, .NET tools, and plugins

If you remove the payment method used to automatically renew your IDE, .NET tool, or plugin subscriptions, your auto-renewal will be canceled. You’ll be able to use each of the affected subscriptions until its expiration date.

To resume automatic renewals, you’ll need to set up a new payment method. For instructions, please see the following topics:

You can also renew your subscriptions manually from the Licenses page in your JetBrains Account or by using the link in the reminder email we send you shortly before the expiration date.

YouTrack Cloud

Monthly subscription

We use the payment method linked to your monthly YouTrack Cloud subscription to:

  • Bill you monthly for the active users in your YouTrack instance. You can register up to 10 users for free, so you will get charged only if 11 or more users were active during the past month.

If you remove or unlink your payment method:

  • We’ll instantly charge you for the maximum number of users that were simultaneously active in your YouTrack during the current month (if that number exceeds 10).
    You’ll see the details of the charge in the confirmation dialog when removing your payment method.

  • You’ll be limited to 10 users until you set up a new payment method.

 

Yearly subscription

We use the payment method linked to your yearly YouTrack Cloud subscription to:

  • Automatically renew your subscription.
  • Bill you for any extra users added to your YouTrack in excess of the limit set in your subscription plan.

If you remove or unlink your payment method:

  • Your subscription’s automatic renewal will be canceled. You’ll be able to use YouTrack until the end of the current billing period. To continue using your subscription after that, you’ll need to renew it manually. Note that you won’t receive a renewal reminder.
    To resume automatic renewal, you’ll need to set up a new payment method.

  • We’ll instantly charge you for any extra users added in the current billing period. You’ll see the details of the charge in the confirmation dialog when removing your payment method.

  • Adding extra users in excess of your subscription limit will become unavailable until you set up a new payment method. However, you’ll be able to upgrade to a higher limit at any time by contacting your reseller or our Sales team.

Space Cloud

We use the payment method linked to your Space Cloud subscription to:

  • Automatically renew your subscription.
  • Bill you for any overdraft.

If you remove or unlink your payment method:

  • We’ll continue to renew your subscription automatically as long as you have enough Space General Credits. As soon as you run out of General Credits, automatic renewal will be canceled. You’ll be able to use your subscription until the end of the billing period following the last automatic renewal. At the next renewal date, you’ll receive a reminder to renew your subscription manually.

  • We’ll instantly charge you for any overdraft in the current billing period. You’ll see the details of the charge in the confirmation dialog before removing your payment method.

  • Depending on your subscription plan, further overdraft may become unavailable. To make sure you can use additional resources in excess of the limits set in your subscription plan, set up automatic renewal with another payment method.

TeamCity Cloud

We use the payment method linked to your TeamCity Cloud subscription to:

  • Automatically renew your subscription.
  • Automatically top-up your build credit balance, if you’re using the automatic top-up feature.

If you remove the payment method:

  • Automatic renewal of your subscription will be canceled. You’ll be able to use your subscription until the end of the current billing period. At the next renewal date, you’ll receive a reminder to renew your subscription manually.
  • We won’t be able to top-up your build credit balance automatically until you set up a new payment method.
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