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  1. Licensing and Purchasing FAQ
  2. Licensing Model Overview
  3. License Delivery

Why do you need my address if you don't ship products? Follow

A physical address is used for payment and billing purposes.  We're unable to charge a credit card or issue an invoice without a physical address.  Furthermore, a physical address also determines your VAT obligations.

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Articles in this section

  • How do you deliver licenses?
  • Do you ship any physical products?
  • Why do you need my address if you don't ship products?
  • I completed my online order and received confirmation. When will I get my license?
  • I did not receive a license purchased online. Where is my license?
  • My company has placed a purchase order. When will we receive our licenses?
  • I just paid a proforma invoice. How long will it take to deliver my license?
  • Why didn't I receive a license key? Should I use the offline activation code?

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