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  1. Licensing and Purchasing FAQ
  2. Subscription and account management

Subscription and account management

Activation

  • Do I need and internet connection to activate and use JetBrains products?

Renewals, upgrades, and downgrades

  • Update your PayPal payment details after a failed renewal
  • View your existing licenses and their expiration dates
  • Can I put my subscription on hold?
  • Can I renew the upgrade subscription on my perpetual license?
  • What if my credit card expires while I have a subscription?
  • Available options to upgrade or downgrade your subscription

Product and legal information

  • Where do I download the latest or previous versions of JetBrains products?
  • Where can I find the End User License Agreement (EULA) and other legal agreements?
  • What are the redistributable products in the Toolbox Subscription Agreement?
  • Do you have Voluntary Product Accessibility Templates (VPATs)?

Your account details

  • What's my customer ID and where can I find it?
  • How can I get a copy of the invoice for my order?
  • How can I change my billing address?
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