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  1. Licensing and Purchasing FAQ
  2. Purchasing and receiving licenses
  3. Placing an order and paying
  4. Mainland China Specific

How do I change incorrect or missing information on the invoice?

Updated 22 July 2025 18:38

The invoice cannot be changed after the invoice is issued. To change the information on the invoice, you need to apply for an order cancellation and refund first and then place a new order with the correct information for a new invoice.

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Table of contents

Articles in this section

  • How do I request a VAT invoice?
  • How do I request a refund?
  • Can I pay for online orders with a Business-to-Business wire transfer?
  • Can I pay for my purchase order by credit card?
  • Can I pay with Alipay, WeChat Pay or PayPal?
  • Do you accept checks?
  • Will my orders be subject to tax?
  • Which types of payment cards do you accept?
  • Do I need to use a credit card to make a purchase?
  • How do I change incorrect or missing information on the invoice?

Related articles

  • How do I request a VAT invoice?
  • How can I change my billing address?
  • How can I get a copy of the invoice for my order?
  • What is the difference between commercial and personal licenses?
  • Why was my credit card rejected?
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