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  1. Licensing and Purchasing FAQ
  2. Purchasing and receiving licenses
  3. Placing an order and paying
  4. Mainland China Specific

Mainland China Specific

  • How do I request a VAT invoice?
  • How do I request a refund?
  • Can I pay for online orders with a Business-to-Business wire transfer?
  • Can I pay for my purchase order by credit card?
  • Can I pay with Alipay, WeChat Pay or PayPal?
  • Do you accept checks?
  • Will my orders be subject to tax?
  • Which types of payment cards do you accept?
  • Do I need to use a credit card to make a purchase?
  • How do I change incorrect or missing information on the invoice?
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