- I have a small team but many reporters (e.g. customer inquiries, bug reports, etc.) — do I really need a user account for each reporter?
- Do I need a JetBrains Account to use YouTrack Cloud?
- What was changed on May 14, 2020?
- I'm using a YouTrack Cloud trial subscription. How do I subscribe to a commercial plan?
- How can I pay for YouTrack Cloud?
- If I choose a monthly subscription, do I have to place an order every month?
- I have a monthly subscription. Can I switch to yearly subscription?
- How can we upgrade to include more users?
- How can we downgrade to fewer users / to the Free plan?
- Can I purchase YouTrack Cloud through a local reseller?
- Can I ask for YouTrack Cloud with a customized number of users?
- How do I know what Cloud plan I’m currently subscribed to?
- I already have a Cloud Plan with 10 free users. What is going to change for me starting May 14, 2020?
- I use a free plan for 10 users and I need to add more.
- I have more than 10 users in a subscription. Am I allowed to have the first 10 users for free?
- I currently use a Cloud plan with a per-user subscription, where I have 3 users for free. Is anything going to change for me starting May 14, 2020?
- I currently have 10 or more users in my subscription, but I don’t need that many anymore.
- How is the price for additional users calculated with the per-user model?
- How do I know how much disk space I have used?
- I need more than 3 GB per user.
- What if I reach my disk space limit but don’t want to add more?
- Are there any other YouTrack Cloud FAQs?