Who receives subscription renewal reminders from JetBrains?

Renewal reminders are sent to the following contacts:


  • the email address specified for credit card / PayPal payment (if auto-renewal for the subscription pack is active)
  • all organization administrators of JetBrains Account
  • all primary billing contacts of JetBrains Account
  • all primary licensee contacts of JetBrains Account
  • the latest licensee contact of license(s) to be renewed


Plus, a contact in this list above should be enabled in JetBrains Account.


If your organization has multiple projects/groups which manage licenses and payment independently, we recommend that you use different subscription packs for each project/group. 

Please contact JetBrains Sales Support if you need help configuring subscription packs and notifications.

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