[US] Attempted purchase with PO: Purchase order rejected
Symptoms
Purchase order is unable to be processed for commercial order.
Environment
- Customer type: Commercial
- Region: Americas
- Product: All Paid Products
Cause
Subscription term cannot be less than 3 months when utilizing a purchase order.
Resolution
- Purchase order can be modified to meet this length requirement
- Alternative payment methods can be utilized upon request, which include the following:
- Credit card or PayPal
- Purchase order authorization form
- Proforma invoice