Commercial payment methods: How to switch from credit card to wire tranfer

Symptoms

An invoice is required for payment instead of an automatic credit card charge.

Environment

  • Customer type: Commercial
  • Region: All regions
  • Product: Paid annual products

Resolution

  1. Disable automatic renewal

  2. Request a renewal quotation

  3. Select an invoicing option

    1. Proforma invoice: Payment is required in advance. After the payment is received, the licenses are issued together with the final invoice

    2. Net 30 invoice: A quotation is provided first. Submit a purchase order referencing the quotation. After the order is processed, an invoice with a 30-day payment term is issued

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