JetBrains Account User Guide
- Account details: Updating a name after a legal name change
- Account management: Modify email notifications
- Billing contact: Invoices only notification
- Graduation Discount: Discount not applied while an educational license is active
- JetBrains Account: Changing the email address before losing access to the current email
- JetBrains Account: Deleting a personal account
JetBrains Central Console Admin Guide
- Account management: Administrator access to a commercial account unavailable
- Account management: Merging duplicate organizational accounts
- Account management: Removing users from the company's account
- Admin permissions granted: Assign button missing
- AI Pro/Ultimate: Subscription not visible on the Teams page
- Automatic renewal: Change the credit card used to renew a subscription pack
Purchasing and Receiving Licenses
- AI Pro and Ultimate: AI Top-up credits unavailable without an active AI subscription
- AI Pro/AI Ultimate: Cannot be added to a commercial quote
- AI subscription refund: Refund request and subscription cancellation
- AI Ultimate: Upgrading from AI Pro included with dotUltimate
- Automatic renewal: Enabled after the subscription expired
- Automatic renewal: Renewal invoice not received
Subscription and Account Management
- Activating JetBrains IDEs: Offline activation code
- Adding a tax ID: Invoice already issued
- Admin permissions granted: Assign button missing
- Automatic renewal: Disabling automatic renewal for a commercial subscription
- Commercial subscription: Canceling a subscription
- Company account: Tax ID already in use
JetBrains AI Assistant and Junie
- AI credits: Purchased top-up credits are not displayed in the AI Assistant widget
- AI credits: Purchasing AI access for additional organization users
- AI credits: Top-up credits purchased for a different JetBrains Account
- AI credits: Unable to locate promotional credits
- AI General Credits Usage Report: How to track AI credits usage
- AI Pro trial: Trial option not available in the IDE