Account management: Removing users from the company's account

Symptoms

A user/contact needs to be removed from the company account, and a new user/contact needs to be added.

Environment

• Customer type: Commercial
• Region: All regions
• Product: All products

Resolution

1. Log into JetBrains Central Console
2. In the sidebar, under Users and access, select Users
   1. If you don't see the page, you may need additional permissions
   2. Contact your admin to get them
3. Click the ... menu next to the user's name and select Remove user from organization
   1. To remove multiple users, select checkboxes next to the users and click Remove from organization in the footer
4. When a user is removed, the user loses access to all resources assigned through the organization, such as product licenses and AI access
5.  If needed, in the top-right corner, click Add user
6.  In the dialog, enter the user's name and email and click Add user