Commercial subscription: Canceling a subscription
Symptoms
One or more commercial subscriptions are no longer required and need to be canceled.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All paid subscriptions
Cause
The subscription should not remain active beyond the current billing period.
Resolution
- Sign in to JetBrains Central Console
- In the sidebar under Licensing, select Licenses
- Select the subscription to cancel
- Click the Pay button and then select Stop payments for X licenses
- Confirm the cancellation