Commercial subscription: Canceling a subscription

Symptoms

One or more commercial subscriptions are no longer required and need to be canceled.

Environment

  • Customer type: Commercial
  • Region: All regions
  • Product: All paid subscriptions

Cause

The subscription should not remain active beyond the current billing period.

Resolution

  1. Sign in to JetBrains Central Console 
  2. In the sidebar under Licensing, select Licenses
  3. Select the subscription to cancel
  4. Click the Pay button and then select Stop payments for X licenses
  5. Confirm the cancellation

 

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