Company account: Tax ID already in use
Symptoms
The message "Already assigned to [Company Name]" is displayed during the creation of a commercial JetBrains Account.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All products
Cause
The message is displayed because the Tax ID is already associated with an existing commercial JetBrains Account.
This does not prevent additional commercial JetBrains Accounts from being created using the same Tax ID.
Resolution
- Continue creating the commercial JetBrains Account using the desired email address
- Use the same Tax ID during account creation
- If the account cannot be created or assistance with the existing commercial JetBrains Account is required, contact Sales Support and provide:
a. The Tax ID
b. The company name
c. The email address associated with the new commercial JetBrains Account - Sales Support will assist with completing the account setup or resolving any issues with the existing commercial JetBrains Account