- Account details: Updating a name after a legal name change
- Billing contact: Invoices only notification
- Graduation Discount: Discount not applied while an educational license is active
- JetBrains Account: Changing the email address before losing access to the current email
- License activation: "Key Is Invalid" error when using a license key
- License assignment: Changing the email address associated with a commercial license
- License assignment: Subscription not visible in JetBrains Account
- License management: Locating a license registered with a different email address
- License management: Requesting license and subscription information
- Orders: Verifying a payment
- Security: Reporting a suspected impersonation or fraudulent purchase request
- Unable to access account: 2FA and Recovery Codes Unavailable
- Upgrades: Upgrading an existing IDE subscription to the All Products Pack