License management: Requesting license and subscription information
Symptoms
Information about existing licenses, subscription details, renewal settings, or discounted pricing is required.
Environment
- Customer type: Commercial
- Region: All regions
- Product: Paid subscriptions
Resolution
- Submit a request to Sales Support
- Specify the product for which the information is requested
- Provide the relevant license ID(s) or the email address(es) associated with the licenses
- Specify the information required, such as the number of active licenses, subscription expiration dates, auto-renewal status, or eligibility for discounted pricing on future purchases or renewals
- JetBrains Support will review the account and provide the requested information