AI Ultimate: Upgrading from AI Pro included with dotUltimate
Symptoms
An AI Pro subscription included with dotUltimate should be upgraded to AI Ultimate.
Environment
- Customer type: Personal
- Region: All regions
- Product: dotUltimate, All Products Pack, AI Ultimate, AI Pro
Cause
The AI Pro included with dotUltimate and the All Products Pack cannot be upgraded directly to AI Ultimate. AI Ultimate must be purchased as a separate subscription.
Resolution
- Purchase a separate AI Ultimate subscription
- The AI Ultimate quota will be separate from the AI quota included with the dotUltimate or All Products Pack subscription
- Contact Sales Support if assistance with the purchase is required