Renewal reminder received: Quote required to purchase
Symptoms
Renewal reminder received, but a quote PDF is required.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All products
Resolution
- To receive a renewal quote, there are two options:
- Via JetBrains Console
- Log into JetBrains Console
- Click on organization name
- Select Subscription Packs
- Find the desired subscription pack and click Check price and renew
- Quote PDF will be generated and sent
- Contact Sales Support and provide the following:
- Subscription pack number
- Desired license quantities and ID's
- Sales Support will provide requested quote
- Via JetBrains Console