Quote requested : Created under incorrect account

Symptoms

Requested quote created under incorrect JetBrains Account.

Environment

• Customer type: Commercial
• Region: All regions
• Product: All products

Cause 

Many organizations have multiple JetBrains Accounts.

The correct JetBrains Account ID or identifier is needed to ensure quote is tied to appropriate account.

Resolution

1. Contact Sales Support and provide the following
   1. Correct JetBrains Account ID 
   2. License ID(s) if applicable
   3. Any requested changes
2. Sales Support will provide quote with completed changes
3. Old quote will be cancelled