Quote modification required: Unable to change start date

Symptoms

 Unable to modify the start date on a quote. 

Environment

• Customer type: All customers
• Region: All regions
• Product: All annual subscriptions

Cause 

JetBrains cannot modify start dates on quotes.

It is expected behavior as only an end date can be revised. 

Resolution

1. Contact Sales Support and provide the Quote Reference Number
2. Clarify which option you prefer:
   1. Custom end date; in that case, the start date must be the date the quote is created. A new quote can be provided, if needed
   2. Default subscription period; in that case, the licenses will be valid for one year from the purchase date
3. Sales Support will provide the updated or new quote