Subscription management: Upgrade or downgrade subscriptions

Symptoms

Upgrade or downgrade of the existing subscription is needed.

Environment

  • Customer type: Commercial
  • Region: All regions
  • Product: All paid IDEs

Resolution

  1. Log in to the JetBrains Console

  2. In the sidebar, under Licensing, select Licenses

  3. If the page is unavailable or the controls are inactive, the assigned role may not include the required permissions

  4. Use search or filters to locate the licenses for upgrade or downgrade, then select the applicable licenses

  5. Select Upgrade. In the dropdown menu, select Switch to open checkout and pay online, or select Get quote to request a quote

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