Update billing contact for commercial account: Add new email address
Symptoms
Invoices are not sent to the correct billing contact email address.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All products
Resolution
- Log in to JetBrains Central Console with admin privileges
- Select the correct organization account
- Select User management
- Then Users
- On the top right-hand corner, select Add User
- Add the new contact email address
- Set this email to receive invoices and other billing communication by marking the appropriate option
- Save the changes
- Invoices will now be delivered to the newly added billing contact email address