Payment methods: Paying for AI credits using a quotation

Symptoms

An organization has received a quotation for AI credits and wants to complete the purchase using a credit card, proforma invoice, or purchase order.

Environment

• Customer type: Commercial
• Region: All regions
• Product: JetBrains AI credits

Cause 

AI credit purchases require upfront payment. A purchase order cannot be used to obtain an invoice with 30-day payment terms for AI credits.

However, a purchase order reference can be included in the quotation, and a proforma invoice can be provided for upfront payment.

Resolution

1. Choose one of the following payment options:
   a. Credit card: Complete the purchase using the payment link provided in the quotation
   b. Proforma invoice: Contact Sales Support to request a proforma invoice for upfront payment
2. If a purchase order (PO) reference needs to be included, contact Sales Support before completing the payment and provide:
   a. The quotation number
   b. The PO reference number
3. Sales Support will manually update the quotation to include the PO reference and send the revised quotation
4. Complete the payment using the selected payment method
5. Once the payment has been received and processed, the AI credits will be made available and the final invoice will be issued

Note: AI credit purchases require upfront payment. A PO reference can be included in the quotation, but NET30 invoicing is not available for these purchases.