AI subscription: Monthly quota is not shown in JetBrains Account

Symptoms

After purchasing an AI subscription (AI Pro or AI Ultimate), AI credits covered by the subscription are not shown in the JetBrains Account. 

Environment

• Customer type: Personal
• Region: All regions
• Product: AI Pro, AI Ultimate

Cause

The monthly AI quota is available only in the JetBrains AI widget after the subscription has been activated.

The Credits section in the JetBrains Account shows only Top-up AI Credits purchased separately. It does not reflect the monthly quota included with an AI subscription.

Resolution

1. Activate the AI subscription in the IDE 
2. Open the JetBrains AI widget in the IDE
3. The monthly AI quota will be displayed there after the subscription is activated 
4. If additional Top-up AI Credits were purchased, they will appear in your JetBrains Account under Credits