License management: Unable to manage licenses due to missing admin access

Symptoms

Unable to manage licenses as the account has no admin. 

Environment

• Customer type: Commercial
• Region: All regions
• Product: All products

Resolution

1. Contact Sales Support
2. Provide an invoice or license certificate related to the account for ownership verification
3. After review of the document, Sales Support will grant the Organization Administrator role to the requester
4. The account management is available to the requester after the adjustment is made