License management: Unable to manage licenses due to missing admin access

Symptoms

Unable to manage licenses as the account has no admin. 

Environment

• Customer type: All customers
• Region: All regions
• Product: All products

Resolution

1. Provide the Sales support agent with an invoice/license certificate related to the account as verification
2. Sales support agent reviews the document and shares admin access for the account
3. The account management is available to the user