Receiving a commercial license: Email address does not exist at the login page
Symptoms
An email was received stating that a license has been issued. However, when trying to log in to the JetBrains Account, an error appears stating that the email address does not exist.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All products
Resolution
- Navigate to the Create an account page
- Click Create an account
- Choose the preferred registration method: use a third-party login provider or register with an email address