Credit card subscription renewal : Switch to invoiced billing
Symptoms
User requests to switch from credit card enabled auto-renewal to invoiced billing.
Environment
- Customer type: Commercial
- Region: All regions
- Product: All products
Resolution
- Log into JetBrains Account as an administrator
- Find the corresponding subscription or subscription pack and disable auto-renewal
- Contact Sales Support and request either pro-forma invoice or quote
- If quote is chosen, purchase order can be issued and an invoice will be generated upon processing
- If pro-forma is chosen, the pro-forma invoice will be provided promptly which payment can be issued against
- The swap from auto-renewal to invoiced billing will then be complete