Credit card subscription renewal : Switch to invoiced billing

Symptoms

User requests to switch from credit card enabled auto-renewal to invoiced billing. 

Environment

  • Customer type: Commercial
  • Region: All regions
  • Product: All products

Resolution

  1. Log into JetBrains Account as an administrator
  2. Find the corresponding subscription or subscription pack and  disable auto-renewal
  3. Contact Sales Support and request either pro-forma invoice or quote
    1. If quote is chosen, purchase order can be issued and an invoice will be generated upon processing
    2. If pro-forma is chosen, the pro-forma invoice will be provided promptly which payment can be issued against 
  4. The swap from auto-renewal to invoiced billing will then be complete

 

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