- AI Pro and Ultimate: AI Top-up credits unavailable without an active AI subscription
- AI subscription refund: Refund request and subscription cancellation
- AI Ultimate: Upgrading from AI Pro included with dotUltimate
- Automatic renewal: Renewal invoice not received
- Billing: Cancelling an unpaid proforma invoice
- Billing: Requesting an invoice for a recent purchase
- Competitive discount: How to request a purchase
- Educational licensing: Requesting a quote for an educational institution
- Graduation discount: Lost access to educational email address
- Invoice received: Requesting modification
- Invoicing: Requesting a net 30 invoice instead of a proforma invoice
- JetBrains Account: Identify the account associated with a payment
- License purchase: Requesting a separate annual subscription outside the co-term date
- License renewal attempted : Unable to utilize graduation discount
- License renewal via proforma invoice: Activating renewed licenses before payment is received
- Nonprofit licensing: Requesting a quote for a nonprofit organization
- Orders: Refunding unused licenses purchased by mistake
- Overdue invoice: Subscription suspended before the expiration date
- Payment methods: Proforma invoice vs Net 30 invoice
- Pricing: Viewing standard product pricing
- Purchase attempt: Unauthorized reseller
- Purchasing a license: Purchase on behalf of another company
- Quote modification required: Unable to change start date
- Quote requested: Created under incorrect account
- Renewal reminder received: Quote required to purchase
- Renewal reminder: Subscription pack approaching expiration
- Request for quote: Future subscription period
- Subscription payment: Requesting pro-forma
- Subscription renewal: Two charges within a short period
- Subscription renewal: Viewing the renewal amount before automatic renewal